Cancellation Policy
Crystal kindly requests that all necessary appointment cancellations be made at least 48 hours prior to your scheduled appointment time. For example, if you have a Monday appointment at 1:00 PM, then please contact Crystal to reschedule your appointment by the Saturday prior at 1:00 PM.
Late Arrival Policy
Crystal often schedules clients back-to-back. Please be ready on time for your appointments to benefit the most from your consultations. Crystal cannot regularly accommodate late arrivals by extending the consultation time later than originally planned. Your appointment with Crystal will be accounted for the time block it is scheduled for, even if you do not arrive on time.
Payment Policy
Full payment of services are expected at the time services are provided. Payment for a nutrition package is expected prior to or at the initial appointment of the package.