Letter of Understanding
Description:
- The relationship between Coach and Client is Co-Creative; both are equals in the coaching process.
- Step 1 in the Co-Creation process is the development of personal, professional, and/or business goals.
- Step 2, the strategy is drafted with an action plan.
- Step 3, Coach holds Client accountable to stay on track, and provides guidance to support Client in achieving those goals.
Responsibilities of the Coach:
- To be committed to your success as much as you are.
- To see through your story and know the truth of who
- You are and hold you to that level of standard and
- Coach is trained to utilize heightened communication skills; meaningful questions and deliberate listening skills to support the client as a thinking partner.
- Coach will guide the coaching sessions as the needs are communicated from client. Communication from Client may be written, verbal or non-verbal.
- Coach is not a therapist or counselor. Coaching is not a substitute for therapy, if needed.
Responsibilities of Client:
- Client provides the Session Agenda(s) and is fully present during coaching sessions.
- Focus of Sessions may be established with Client and Coach during their first and subsequent sessions.
- Client takes ownership of his/her own physical, mental and emotional well-being, decisions, choices, actions and results.
- Client will communicate with integrity, be open to Coaches Invitations and create the time and energy to be fully present.
- Client accepts the fact that coaching is not to be used as a substitute for professional advice by legal, mental, medical or other qualified professionals and will seek independent professional guidance for such matters.
- Client understands that coaching does not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association. Client understands that coaching is not a substitute for counseling, psychotherapy, psychoanalysis, mental health care or substance abuse treatment. If Client is currently in therapy or under the care of a mental health professional, client will consult with the mental health care provider regarding the advisability and/or decision of working with a coach.
Confidentiality:
This coaching relationship, as well as all information that the Client shares with the Coach, is bound to confidentiality but is not considered a legally confidential relationship. The Coach will not disclose the Client's name as a reference without the Client's consent. Confidential information does not include information that:
- was in the Coach's possession prior to its being furnished by the Client;
- is generally known to the public or in the Client's industry;
- that the Coach is required by law to disclose
Release of Information: (optional based upon specific situation)
- Client information will NOT be shared unless directed by client to do so.
Services And Coaching Packages:
- Hourly Session
- Extended Session
- 6 Session 60 minute Coaching Package
- 12 Session 60 minute Coaching Package
- Group Guided Meditations
- 4 Group Guided Meditations Package
- Individual Guided Meditations
- Aroma Touch Technique
- Classes
Schedule & Fees:
- The fee is $500.00 paid in advance of sessions and/or $250.00 per month based upon committed schedule.
- Payment is due the same day of each month.
- The sessions/calls will be approx. 60 minutes.
- Fees can be paid via Cash, PayPal, Check or my MindBody Merchant account on my website, prior to initial coaching session. Cash payments may be paid the day of your appointment.
- Coach will be available to Client by e-mail and voicemail in between scheduled sessions, as defined by the Coach.
- Coach may also be available for additional time, per client's request on a prorated basis rate of $125.00 per hour (for reviewing documents, reading or writing reports, engaging in other client related services outside of coaching hours).
Policies & Procedures:
- The time of the coaching sessions, will Be determined by Coach and Client, based on a mutually agreed upon time.
- The Client will initiate all scheduled calls, if the session is to be done either via video chat or phone and will call the Coach at the following number, for all scheduled sessions: (984) 204-3228.
- In-person sessions are done in my studio at my home at 437 Wanderview Lane, Holly Springs, NC 27540.
- Please be on time. If you come early and I am in session with another client, you may let yourself in and use the waiting room. If there is an “In Session” sign on the Door, please do not ring doorbell or knock. I want to be courteous to all of my clients time and attention, without interruption. Upon finishing with my client, I will let you know that our time may begin.
- If you are late, I will do what I can, if my time permits to allow for as much of a full session as possible, otherwise when the allotted time is complete, we will need to end our session.
- Our sessions are Co-Creative; feedback is essential for coach and client during our process.
Cancellation Policy:
- It is the Client's responsibility to notify Coach a minimum of 24 hours in advance of the scheduled sessions to reschedule or cancel.
- If a session is cancelled less than 24 hours prior to scheduled session time or if missed entirely, the client forfeits that session.
- Coach may use discretion for extenuating circumstances.
Coach Termination Policy:
- If for any reason The Coach decides to terminate the Contract, all contractual conditions will be honored up to the date of termination and any balance of the remaining contract will be refunded.
Refund Policy:
- After the Coaching program has begun, any unused sessions will not be refunded, but may be rescheduled for up to 12 months after the initial payment.
- Refunds requested in writing prior to the beginning of the Coaching program will be given in full, less a $50 administrative fee.
- All unused sessions expire 12 months from date on contract. Unused Coaching sessions may be transferable provided the new Client is ready and willing to actively participate in the Coaching program.
Agreement:
- Coach is not responsible and will not be liable for any actions or inaction, or for any direct or indirect result of any services provided by the Coach.
- This is the entire agreement of the parties, and reflects a complete understanding of the parties with respect to the subject matter.
- This agreement supersedes all prior written and oral representations.