Disclosure and Consent
Responsibility: SantaLucia Travel acts only as an agent for airlines, hotels, tour operators, and other suppliers of services and shall not be held responsible for any injury, loss or damage caused by accident or event beyond their control, or by any action or negligence of any persons who are not in their employ.
SantaLucia Travel can accept no responsibility for losses or additional expenses due to improper documentation, inadmissability to any country (including Canada), delay or changes in air, sea or other services due to sickness, weather, strike,war, or other causes. The right is reserved to make adjustments in the itinerary if deemed necessary. Prices are accurate at time of quote and are subject to change until trip is paid in full.
Admissibility to Canada Advisory: Under Canadian law, those who have ever been convicted of even a minor criminal offense (such as DUI or dangerous driving) may be denied entry to Canada by Canadian customs and immigration officials. Such individuals may be deemed rehabilitated if they meet Canada's requirements contained in the Immigration and Refugee Protection Act. In some cases, individuals with criminal records may be admitted to Canada depending on the nature of the offense and the time elapsed since the transgression was committed or since sentencing.
Please visit www.cic.gc.ca/english/helpcenter (Citizen and Immigration for Canada) and typed "inadmissibility" in the search box for specific detail that might concern your admission to this country.
Other countries may have similar admissibility restrictions as Canada, paricularly for those who may have a past criminal record of any kind (regardless of how old). We recommend you visit the state department website for each country you may be visiting to review their admissibility requirements and seek legal counsel if necessary prior to booking any travel out of the country.
Passports: All international trips require a Passport valid for at least 6 months beyond the date of departure. Any and all additional Visas or travel documents required are the responsibility of the traveler.
Air Travel: Flight details including departure times are always subject to change by the airlines and are not under the control of SantaLucia Travel.
REAL ID ACT:
The Transportation Security Administration (TSA) is reminding travelers that beginning October 1, 2020, every traveler must present a REAL ID-compliant driver’s license, or another acceptable form of identification, to fly within the United States. TSA has launched a public awareness campaign about the upcoming identification changes to ensure that every traveler is prepared for the airport security checkpoint process when the REAL ID Act goes into full enforcement. For more information, visit https://www.dhs.gov/real-id-public-faqs
Cancellations: Cancellation, revision and refund polices for changes or unused travel/components vary and are subject to the policies of each supplier. Cancellation penalties can range up to 100% depending on how close to departure the written notification is received. Air, insurance premium and no-shows are always non-refundable.
Travel Insurance: SantaLucia Travel recommends the purchase of Travel Protection that can help minimize the monetary loss incurred due to unforseen events beyond your control such as: cancellation, missed connections, baggage loss, trip delay, and especially medical emergencies. Quotes and coverage options will be provided upon request.