• Hello. Thank you for calling LoanCenter. Are you calling to get a loan, check on the status of your recent application, or to speak with customer service about your existing account?

    (Note: We also go by the names WILSHIRE CONSUMER CREDIT and 1-800-CAR-TITLE.) Select "Get Status of Recent Loan Application" if there is any confusion about the purpose of the call.

  • Are you responding to an offer that you received in the mail from us?

  • Great, I need to collect some information from you.

  • Thank you. Your request has been submitted. Please monitor your email for updates.

  • Thank you. Thank you. Your request has been submitted. Please monitor your email for updates.

  • Thank you. Your request has been submitted. Please monitor your email for updates.

  • Central Communications Agent, please use ECHO AGENT to document the call.

  • Say this:

    "Unfortunately, no agents are available right now.  This is the answering service, and I am unable to provide more details.  I have notified them that you would like an update.  Please monitor your email for updates."

     

    New Loan Application Hours (Pacific Time)
    Monday – Friday 8:00am – 7:00pm
    Saturday 9:00am – 5:00pm
    Sunday 9:00am – 2:00pm

  • Central Communications Agent, please use ECHO AGENT to document the call.

    (You may take a message from the caller if necessary.)

  • Say this:

    "You need to contact Customer Service directly for questions about your existing loan.

    The Customer Service number is 800-589-0290.

    Thank you."

    Customer Service Business Hours (Pacific Time)
    Monday - Friday 7:00am - 7:00pm
    Saturday 7:00am - 12:00pm
    Sunday Closed

  • Should be Empty: