Event Satisfaction Survery

1

Your Name?* This field is required.

2

Did you arrive and enter the home on time?* This field is required.

YESNO

3

If you were unable to arrive and enter the home on time please explain* This field is required.

4

Did you communicate Reservation details with host?* This field is required.Timing, allergies, number of guests, reminder of occasional use of kitchen equipment, requests, etc.

YESNO

5

If you were unable to communicate Reservation details with host please explain* This field is required.

6

Were there any changes in the Reseravtion details?* This field is required.Timing, allergies, number of guests, reminder of occasional use of kitchen equipment, requests, etc.

YESNO

7

What details changed? How did you resolve given changes?* This field is required.

8

Were all ingredients & supplies readily available for given menu?* This field is required.

YESNO

9

Please explain what ingredients or supplies were missing for given menu items. How did you resolve this?* This field is required.

10

Did you have all equipment and supplies needed for the Reservation upon arrival?* This field is required.

YESNO

11

Please explain what equipment or supplies were missing. How did you resolve this?* This field is required.

12

Did you have all equipment, supplies, and platters accounted for prior to leaving?* This field is required.

YESNO

13

Please explain what equipment, supplies or platters were missed and accidentally left behind. How can Placemat resolve this?* This field is required.

14

Was all food (with exception to dessert) prepared within 90 minutes upon arrival?* This field is required.

YESNO

15

If menu (with exception to dessert) wasn't completed within 90 minutes please explain* This field is required.

16

Did you execute this Reservation according to your written plan?* This field is required.

YESNO

17

How did it go? What can be done next time to ensure this plan works for every Reservation?* This field is required.

18

If you did not execute this Reservation according to your written plan please explain why or what happened?* This field is required.

19

Did you explain the mission & vision about Placemat or your Restaurant either before or during the meal?* This field is required.

YESNO

20

Were the guests & party receptive to the mission & vision of Placemat and your Restaurant?* This field is required.

YESNO

21

If the guest weren't interested in the mission & vision of Placemat and your Restaurant please explain* This field is required.

22

Did this party express interest in booking a reservation in the future?* This field is required.

YESNO

23

If the guests didn't express interest in making a future reservation please explain* This field is required.

24

What comments were made in regard to the brand, food, service or team?* This field is required.

25

On a scale 1-5 how do you think you did executing this Reservation from start to finish?* This field is required.

26

What can be done next time to keep improving and ensure absolute guest satisfaction is met from start to finish regardless of your personal rating?* This field is required.

27

Did you receive a tip in person?* This field is required.

Yes

No

28

Upload Reservation Images* This field is required.